Terms of Service

Scope

These terms apply to the website, applications, APIs, and related services.

Service provider

The service is provided by Fleksi.io (company to be established), Vantaa, Finland. 'Company to be established' means a limited liability company will be formed to assume the obligations described here. Until registration, the founder is personally responsible.

Service stage

The service is currently in early access. It is provided as-is, without service-level commitments or availability guarantees. Features, pricing, and terms may change as development progresses. By using the service at this stage, you accept the typical limitations of an early-access product.

Accounts

• Provide accurate information and keep it up to date, including company details.
• You are responsible for activity under your credentials and for keeping them secure.
• Notify us promptly of any unauthorized access or suspected compromise.

Acceptable use

You may not use the service unlawfully, in a way that compromises security, infringes others' rights, or disrupts service operation. You are responsible for ensuring that content stored in the service is lawful and that you have the right to process such data.

Customer content

You own your content. You grant us a limited license to host, process, and transmit it to provide the service, and you are responsible for the legality of the content you upload.

Intellectual property

All intellectual property rights in the service, including source code, user interface, documentation, trademarks, and service architecture, belong to the service provider or its licensors. You receive a limited, non-exclusive right to use the service for the term of your agreement. Content and data you submit remain your property.

Availability and changes

We may update or change the service. The service is provided as-is, and we do not guarantee uninterrupted operation.

Support and communication

The scope of support, response times, and any onboarding services are defined in the agreement or order. Descriptions on the public website are general overviews and do not constitute a separate service-level commitment.

Security and outages

Fleksi implements reasonable technical and organizational security measures. The customer is responsible for their own endpoint environment, credential management, and promptly reporting any misuse or security risks they observe.

Suspension

We may suspend or restrict access if you materially breach these terms, use the service unlawfully, fail to pay, or pose a security risk. We will notify you in advance when possible, except in urgent security situations.

Liability

To the maximum extent permitted by law, our liability is limited to direct damages and capped at the fees paid for the service during the prior 12 months. We are not liable for indirect, incidental, or consequential damages. The service does not replace the customer's own obligation to verify the accuracy of business-critical decisions, accounting, or regulatory filings.

Disclaimer of warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of fitness for a particular purpose, error-free operation, or uninterrupted availability. We do not guarantee that the service meets all your requirements or that its use will be uninterrupted or error-free.

Indemnification

You agree to defend and hold the service provider harmless from any claims, damages, and expenses (including reasonable legal fees) arising from your content, your violation of these terms, your unlawful conduct, or your infringement of third-party rights.

Force majeure

Neither party is liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, war, pandemic, changes in legislation, government action, general telecommunications failure, third-party service outages, or other unforeseeable obstacles.

Termination

The agreement terminates based on the contract term, notice, or material breach as specified in the customer agreement. Upon termination, customer data will be returned or deleted according to the agreed transition and deletion process.

Changes to terms

We may update these terms by giving at least 30 days' notice via the service, email, or the public website. If you do not accept a change, you may terminate before it takes effect. Continued use after the effective date constitutes acceptance.

Governing law

These terms are governed by the laws of Finland, and disputes are handled by the Vantaa court.